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My apologies Constantine Kortesis. Please try the link on this page https://connect.sme.org/resources/item/18/389 again. If there are still issues, please let me know. Thank you!
My attempts to download the recording of the Bill Bither webinar via the link http://bit.ly/2lSwIIs keep returning me to https://connect.sme.org/resources/item/18/389  without downloading any recording.

Nevertheless, any manufacturer that collects shop data could use such data, if the manufacturer knew how to process it and interpret it.

The...
     Thanks Dianna.  The post made for interesting reading.  I find the basic 7 Steps very similar to the principles outlined in my Total Quality of Management (TQM) training.  The one thing that is missing is getting management buy in.  This has to come from the top, as middle and lower managers will not want to jeopardize their turf to accomplish somethin...
A good article.  There is a good 'case study' example of the issues and benefits in the article "How Boeing Won the T-X" (next generation jet trainer aircraft) in the July/August 2019 issue of Air Force Magazine.  See online at  http://airforcemag.com/MagazineArchive/Pages/2019/July%202019/How-Boeing-Won-the-T-X.aspx

While we SME members te...